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Order by Phone (Toll-Free):
Monday - Sunday (24/7)
Please have your Medicare ID card ready before calling.
Please note: We are a clinical laboratory participating in the Medicare initiative to provide free at-home Covid-19 tests to seniors.
We DO NOT make appointments for in-person testing.
If you need support, please use the email form on this page.
To cancel an order or subscription:
Click here for our order / subscription cancellation form.
Live Customer Support:
Cancellations, questions, concerns, etc.
Call: (630) 701-6259 - Mon-Fri (9am-5pm CST)
If calling outside of support hours, please leave a voicemail and we will get back to you as soon as possible.